CONTACT & HELP

HOW CAN WE HELP?

Questions about an order, delivery, return or how to use your SLATE products? Send us a message using the form below and include your order number where relevant.

For customer support, contact support@grabslate.com.

For business, partnerships and other general enquiries, contact info@grabslate.com.

ORDERS & DELIVERY

Order status, tracking, address issues and delivery questions.

RETURNS & PRODUCT SUPPORT

Returns, damaged or incorrect orders, product use and troubleshooting. If your first SLATE purchase is not working for you, qualifying claims may be covered by our 14-Day Satisfaction Guarantee.

BUSINESS & PARTNERSHIPS

Retail, distribution, brand partnerships, collaborations, press and other business enquiries.

If you are contacting us about a damaged, defective or incorrect order, include your order number and photos where reasonably available. Your statutory consumer rights are not limited by this process.