Cancellation policy

PURCHASE OPTIONS CANCELLATION POLICY

This policy applies to SLATE’s Refill Protocol / Auto-Resupply subscription.

When you enroll in Auto-Resupply, recurring refill orders are created and charged automatically according to the delivery cadence selected at enrollment.

You may skip a scheduled order, pause your subscription, change an available delivery cadence, or cancel before your next renewal. There is no minimum paid-renewal requirement.

Cancelling or changing your subscription does not retroactively cancel an order that has already been processed or charged. If an order has already been processed, our applicable Return and Refund Policy and mandatory consumer rights will apply.

Your first Auto-Resupply order includes complimentary standard shipping, including when the order is below the applicable local-market complimentary-shipping threshold. Subsequent subscription shipments follow the applicable market shipping policy unless otherwise stated. Special-address delivery exceptions may apply.

Subscription pricing and delivery frequency are shown when you enroll. If we make a change that requires notice or consent under applicable law, we will provide that notice or obtain consent as required.

To manage or cancel your subscription, use the available subscription-management options in your customer account or contact support@grabslate.com.